What This Policy Covers
This Cookie Policy explains how Bizzo Casino (bizzo-casino-australia.com), operated by TechSolutions Group N.V., uses cookies and similar tracking technologies when you visit our website. It applies to all visitors accessing the site from Australia and forms part of our broader Privacy Policy.
By continuing to browse bizzo-casino-australia.com after being shown a cookie notice, you acknowledge the use of cookies as described below. Where your consent is required for non-essential cookies, we will ask for it explicitly before those cookies are set.
What Cookies Are and How They Work
A cookie is a small text file that a website places on your device, either in your browser’s storage or in a dedicated cache. When you return to the site, your browser sends that file back to our server so we can recognise your session, remember your preferences, and measure how the site is being used.
Cookies can be set by us directly (first-party cookies) or by third-party services we use for analytics, payment processing, and fraud prevention. They can be session cookies, which delete themselves when you close the browser, or persistent cookies, which remain on your device until they expire or you delete them manually.
Beyond cookies, we also use similar technologies including web beacons, pixel tags, and local storage objects. These work in a comparable way and are covered by the same rules described in this policy.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are required for the website to function and cannot be switched off. They are set in response to actions you take, such as logging in, setting your account currency to AUD, accessing the cashier, or completing registration. Without them, core services including the game lobby, bonus activation, and withdrawal requests would not operate correctly.
No consent is required for strictly necessary cookies under applicable law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles. They do not store any information that could identify you for marketing purposes.
Performance and Analytics Cookies
These cookies collect aggregated, anonymised data about how visitors navigate bizzo-casino-australia.com. We use this information to identify pages that load slowly, spot navigation issues, and understand which game categories or promotional content receives the most engagement from Australian players.
The data collected does not identify individual users. For example, we can see that a certain number of players visited the live casino section after viewing the Welcome Bonus page, but we cannot link that to your specific account without your consent.
Functional Cookies
Functional cookies remember choices you make so the site behaves the way you expect on return visits. Examples include:
- Remembering that your account currency is set to AUD
- Keeping your game filter preferences active between sessions
- Storing your live chat session so you do not have to re-enter details mid-conversation with support
- Retaining your responsible gambling limit settings across visits
If you block functional cookies, some features will still work but you may need to re-enter preferences each time you visit.
Targeting and Advertising Cookies
These cookies are used to deliver promotional content that is relevant to your activity on the site. They may track whether you have viewed a particular bonus offer, which game providers you spend most time with, or how you arrived at bizzo-casino-australia.com. This information helps us ensure that the promotions you see — such as the Monday reload bonus or AFL-season cashback offers — reflect your actual interests rather than being entirely generic.
Targeting cookies may be set by third-party partners. These partners operate under their own privacy policies and may combine data collected on our site with data from other sources. We only work with partners who meet acceptable data handling standards consistent with Australian law.
You can opt out of targeting cookies at any time using the cookie preference controls described further below.
Security and Fraud Prevention Cookies
Bizzo Casino processes real-money deposits and withdrawals in AUD. To protect your account and detect potentially fraudulent behaviour, we use cookies that help identify unusual patterns such as multiple login attempts from different locations, atypical transaction sequences, or inconsistencies between your device fingerprint and your registered account details. These cookies are linked to our SSL-encrypted infrastructure and do not expose your financial data.
Third-Party Cookies on This Site
Several third parties set cookies on bizzo-casino-australia.com in connection with services we use. These include:
- Game providers such as Evolution Gaming, Pragmatic Play, BGaming, Play’n Go, PG Soft, Evoplay, and others whose software runs within the game lobby. These providers may set cookies related to game session continuity and RNG integrity logging.
- Payment processors handling Visa, Mastercard, Neosurf, POLi, Bitcoin, Ethereum, USDT, and other supported methods. Cookies from these services are used for transaction authentication and fraud screening.
- Analytics platforms that process anonymised visit data to help us improve site performance.
- Responsible gambling partners including those linked from our footer such as Gambling Therapy and GambleAware. These organisations may set referral cookies if you click through to their services.
We do not control third-party cookies once they are set, and we encourage you to review the privacy policies of each service if you want a complete picture of how your data is handled beyond our own systems.
Your Rights Under Australian Privacy Law
The Privacy Act 1988 (Cth) and the Australian Privacy Principles give you rights over personal information collected about you. Where cookies collect or are linked to personal information, those rights apply. Specifically, you have the right to:
- Know what personal information we hold and how it is used
- Request access to that information
- Ask us to correct information that is inaccurate or out of date
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe your privacy rights have been breached
Requests related to personal data collected through cookies can be directed to our support team at help@bizzo-casino-australia.com or by writing to Suite 902, 125 St Georges Terrace, Perth WA 6000, Australia.
How to Manage and Disable Cookies
Using Our Cookie Preference Controls
When you first visit bizzo-casino-australia.com, you will be shown a cookie notice that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can return to these settings at any time using the cookie preferences link available in the site footer.
Strictly necessary and security-related cookies cannot be disabled through this tool because disabling them would prevent the site from functioning. All other categories can be turned off at your discretion.
Browser-Level Controls
Every major browser allows you to manage cookies through its settings. The steps differ slightly by browser, but you can generally find cookie controls under Privacy, Security, or Site Settings. You can block all third-party cookies, delete existing cookies, or set your browser to notify you each time a cookie is placed.
Be aware that blocking cookies at browser level may affect functionality beyond bizzo-casino-australia.com. For example, blocking all cookies may prevent your AUD account balance from displaying correctly or interrupt a live dealer session mid-hand.
Links to cookie management guides for common browsers:
Opting Out of Analytics and Advertising
If you want to opt out of interest-based advertising across participating networks, the following industry-level opt-out tools are available to Australian users:
- Your Online Choices (AU) — lets you manage opt-outs for participating advertising networks in one place
- Network Advertising Initiative Opt-Out Tool
Opting out through these tools does not remove cookies from your device; it instructs participating companies not to use your data for targeted advertising. You may still see advertising from Bizzo Casino, but it will not be tailored based on your tracked behaviour.
Cookies and Responsible Gambling
Some cookies on bizzo-casino-australia.com directly support our responsible gambling obligations. Session-duration data captured through functional cookies feeds into the session reminder tool available in your account dashboard. Deposit and loss limit settings are stored persistently so they remain active across devices and login sessions without needing to be re-entered.
If you use our self-exclusion feature, a specific cookie is set to ensure your exclusion status is recognised immediately upon any attempted login. This cookie is categorised as strictly necessary and cannot be disabled while a self-exclusion is in effect.
Players in Australia who need support with gambling-related concerns can contact Gambling Help Online on 1800 858 858 (free call, available 24 hours a day, 7 days a week) or visit gamblinghelponline.org.au.
Data Retention for Cookie-Related Information
Session cookies are deleted when you close your browser. Persistent cookies have individual expiry periods depending on their purpose. Analytics cookies typically expire within 12 to 26 months. Security and fraud-prevention cookies may be retained for up to 36 months to support investigation of any account disputes or suspected irregular activity. Functional cookies generally expire between 30 days and 12 months.
Where cookie data constitutes personal information under the Privacy Act 1988 (Cth), it is retained only for as long as necessary for the purpose for which it was collected and in compliance with our data retention obligations.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time as our use of technologies changes or as regulatory requirements in Australia evolve. When we make material changes, we will notify you through a notice on the site or through your registered account. Continued use of bizzo-casino-australia.com following any update constitutes acceptance of the revised policy.
The most current version of this policy is always available at bizzo-casino-australia.com/cookie-policy.
Contact Us
If you have questions about how we use cookies or want to exercise your rights under Australian privacy law, you can reach us through any of the following:
- Email: help@bizzo-casino-australia.com
- Phone: +61 8 6351 9915
- Post: Suite 902, 125 St Georges Terrace, Perth WA 6000, Australia
- Live chat: available 24/7 directly on the site
If you are not satisfied with our response, you have the right to escalate your complaint to the Office of the Australian Information Commissioner at oaic.gov.au.